Automatic data processing – Breaking the barriers between Airlines and their Suppliers – AviBot Extension Protocol

Within the Maintenance & Engineering operations of an Airline different systems are often used. Ideally we like all data in one system but too often practice proves us otherwise. Some very real day-to-day examples include:

  • FAA or EASA Airworthiness Directives which are published on the regulators website and need to be manually made available in the M&E system for proper management of Fleet AD status
  • OEM platforms, such as Boeingfleet or Airbusworld that are used by the OEM’s to centrally publish and manage their OEM data (such as AMM’s, IPC, MPD’s, RSPL’s, etc)
  • Pool provider order systems

Managing this information flow is mostly manual work done by the respective employees in each department. They need to work with multiple systems simultaneously in order to get the needed information into the Airlines own M&E system, or to retrieve information from the Airlines M&E system to be entered in the supplier portals. These actions are manual and human driven and hence per definition prone to human error.

In its continuous pursuit to reduce human error risks by means if IT solutions, EXSYN already developed its Integrator solution to automatically exchange data between these systems and its TITAN solution to transfer bulk data from one system to the next. However, both solutions require connectivity between the system that holds the source information and the target system where data should be made available. This has often placed limitations on the capabilities once data needs to be exchanged between the Airline and other organizations within their value chain (e.g. Pool Providers or Manufactures – OEM’s) as internal policies and politics often prevent this type of inter-industry system integration. This brings as back to the original state in which exchange of information between systems of airlines and suppliers (and vice versa) is done by human input and hence prone to human error.

Recently EXSYN has developed a protocol extension (internally referred to as AviBot) to its TITAN solution. AviBot is able to automatically retrieve the needed information from sources without connecting on a system or database level. The technology is based on the technique to continuously scan web portals, websites or certain screens of the Airlines M&E system for applicable information and, when found, proceed with a predefined protocol of handling this information. Currently this technique is made part of EXSYN’s TITAN solution and additional appliance in other solutions is under review.

This new technology has already been tested in live business scenarios on:

  • Automatic retrieving of Airworthiness Directive information from the EASA website and loading this in M&E systems by means of XML conversion, avoiding the need of engineers to manually check newly published Airworthiness Directives and enter these in the M&E system manually
  • Automatically download AMM and IPC manuals to the airlines central document management system ensuring mechanics are able to review Maintenance Manuals of all aircraft types within the fleet from one single place, rather than switching between different platforms.
  • Automatic entry of order information in a Pool Providers web portal based on data from the airlines M&E system

By applying this technology in its TITAN solution, EXSYN is able to reduce a significant amount of human driven input in airline M&E system, thereby increase the speed at which crucial information is made available within airlines and at the same time reducing the risk of human induced errors.